Power BI is a product by Microsoft developed to help with business analytics. Power BI is an effective tool for banks to track KPIs and streamline their services. This blog elaborates on the role of Power BI in the banking industry. Let’s see how consultants help banks use Power BI.
With the various technology solutions available and implemented in the banking industry, a lot of staple tasks are already eased with them. Banks are always bustling with activity. Customers come to deposit money, withdraw money, apply for loans, and so on. The multitudes of transactions per day are a part of the process. The yearly balance sheet with profit and loss is one way to measure a bank’s success. However, it’s not enough. Banks need to know what and how their customers feel.
How is the bank’s performance when measured against the KPIs? Are the procedures easy for customers to follow? How can a bank identify where the problem lies? Business analytics is the answer to these questions. Power BI is an effective data analysis tool developed by Microsoft. Banks can collect data from multiple sources and measure their performance using a single platform. Power BI consulting partners assist banks in using this effective tool to track KPIs and analyze the success of their financial operations.
Table of Contents
What is Power BI?
Why should banks consider Power BI?
How to use Power BI for Banking?
Banking KPIs/Visuals that can be Tracked on Power BI Dashboard
Financial KPIs
Operational KPIs
Benefits of Power BI for Banks
Tips for a Successful Power BI Implementation
Role of DataToBiz in Serving a Renowned Banking Firm
What is Power BI?
Power BI is a collection of software, apps, and connectors that gather data from multiple sources, convert it to a readable format and derive insights through data analysis. The insights help make the right decisions to boost the business and increase customer satisfaction.
It is a well-known product of Microsoft and has three major components:
Power BI Desktop- A desktop application with a dashboard to measure and track KPIs
Power BI Service- An online SaaS solution used through the cloud platforms
Power BI Mobile- Apps used on mobile phones (Windows, iOS, and Android) to access data from any location
Why should banks consider Power BI?
Power BI is not limited to data analytics. It is also a data visualization tool that generates customized reports for the given information. Data is collected, processed, and monitored in real-time. Power BI can help banks track the profitability ratio of customers, products, and services, as well as the branch’s performance against all KPIs (Key Performance Indicators).
Business enterprises and banks use Power BI to access the latest insights and get a complete perspective of their operations. The Power BI banking dashboard gives banking professionals a deeper and better understanding of their services and customers’ response to the services.
Main uses of Power BI
Power BI is mainly used for the following:
Gathering data from databases like Excel, Azure, etc.
Turning raw data into meaningful insights
Removing duplicate data
Generate visual/ graphical reports
Publish and share reports with ease
Get data analytics in real-time
Data security compliance for extra protection
How to use Power BI for Banking?
A banking dashboard is a business intelligence tool where data collected from multiple systems across the bank is presented on a single platform. The employees and management can access all information through the dashboard. From customers’ accounts to loans, deposits, and defaulters, the analytics dashboard shares the overall picture of the bank in real-time.
Power BI is indeed a powerful tool for developing the banking dashboard to track the firm’s performance based on factors such as customer trends, new process results, financial operations, and so on. The dashboard has various elements, ranging from KPIs assigned, KPIs comparison, customer acquisition ratio, etc. Banks can add or delete elements in the dashboard to customize as per their requirements.
Power BI is used in the banking industry to create the dashboard to manage data and derive insights. The BI tool gathers data from the given sources and analyzes them to share the comparisons and insights on the dashboard. Banking professionals can measure how well the bank is delivering the expected results and identify the areas for improvement.
Banking KPIs/Visuals that can be Tracked on Power BI Dashboard
Financial transactions play a vital role in the banking sector. Customers are directly involved in the process and can impact the bank’s success.
Even though there is no definite list of KPIs a bank has to monitor, the following are commonly used by banks and financial institutions. Power BI service providers assist banks in designing and customizing the dashboard to include the necessary KPIs and track performance.
Banking KPIs Tracked on Power BI Dashboard
Financial KPIs
Expenses
Expenses are the costs incurred by banks for daily operations. These are divided into interest and noninterest categories.
Revenue
The inflow of cash to a bank is called revenue and can be classified as deposit fee, transaction fee, service fee, loan interest, and so on.
Operating Profit
This amount is obtained by subtracting expenses from revenue. For a bank to do well, the revenue should be more than the expenses.
Return on Assets
The net income of the bank is divided by the total number of assets to determine the return on assets.
Assets Under Management
Usually termed AUM, it shows the total value of assets managed by the bank. This KPI is measured quarterly by most banks.
Return on Equity
The total bank income divided by the equity owned by shareholders gives the return on equity and is measured in percentages.
Operational KPIs
Total Deposits and Loans
A bank with high deposits is considered reliable and trustworthy. By measuring the loan growth against the overall progress, banks will know if they are on the right track.
Customer Satisfaction Score
The customer satisfaction score is calculated based on trends, demographics, industry sentiments, response rate, feedback, surveys, etc.
Net Charge-off Rate
The net charge-off rate is the ratio of recovered debt to gross charge-offs. It shows the unrecovered debt of the banks and helps in maintaining a lower rate by making better decisions.
Efficiency Ratio
It shows how well the bank is managing the assets and liabilities in the long term. The efficiency ratio is derived by dividing operational expenses by revenue.
Benefits of Power BI for Banks
Why use Power BI for banking? What benefits does the data analytics tool offer banks and financial institutions? How does Power BI help banking professionals?
Banks have a vast volume of data that can be easily fed into Power BI and processed to derive actionable insights.
All the banking systems can be connected to a centralized system to generate reports. There’s no need to get the reports from individual systems.
Manual processing of data is no longer necessary. Power BI eliminates duplicate data and creates accurate reports.
Power BI banking dashboard shows the trends, patterns, and challenges in one place. Professionals will get a comprehensive idea of the bank’s current position at any given time.
Historical and real-time data is used to measure the bank’s performance. The reports are generated in minutes instead of months.
An array of customer satisfaction factors can be considered to create financial products that suit the customers’ requirements.
Monitoring the pipeline to ensure that it is healthy and the bank will meet all the KPI goals as planned.
Third-party integrations using Power BI streamline the workflow and assists in providinge better customer service.
Use the analytics for day-to-day decisions and setting long-term goals. Know the bank’s position in each location/ branch.
Measure customer loyalty and manage risk factors to minimize losses. Risk analysis helps banks avoid defaulters.
Collaborate with teams from different branches and work together from remote locations. Share the reports with ease and access them from any device and location.
Saves time for employees by automating manual processes of data collection and analytics.
It can be used by banking professionals without learning how to code. There’s no need for advanced technical knowledge to use Power BI.
Tips for a Successful Power BI Implementation
Power BI in the banking industry is no longer a theory. Many banks have successfully integrated Power BI into the existing systems.
Have a proper data analytics strategy. The strategy should connect and align the bank’s vision with the operations and long-term goals.
Define the scope of the implementation but keep it flexible enough to make changes.
Streamline the process of data extraction, identifying patterns, and using the information to achieve targets at all levels.
Hire a trusted solution provider or Power BI partner to start the process.
Create a roadmap for implementation and set realistic goals.
Customize the dashboard based on the bank’s specifications and customers’ requirements.
Monitor and track the performance using real-time analytics provided by Power BI. Make necessary changes to the dashboard to get better insights.
Role of DataToBiz in Serving a Renowned Banking Firm
Power BI implementation in the bank depends on how well the solution provider understands the requirements. A majority of the banking firms hire off-shore Power BI consultants and partners to adopt the data-driven model and have more control over their financial operations.
DataToBiz has partnered with an enterprise banking organization to provide Power BI consulting services. Our services are tailored to suit the varying needs of each bank or financial institution. We have helped the banking firm to easily connect the data sources, streamline the operations, and generate reports quickly.
Our Power BI consultants have the expertise in working with large banks and providing them with reliable FinTech solutions. If you are someone from a banking institution and need assistance in making the best use of Business Intelligence in your organization, you can contact us to schedule an appointment with a Power BI expert from our team.